PRIVACY POLICY

Overview

ProlabExpress.com® recognizes the importance of protecting the privacy of personal information about our customers. Our physical, electronic, and procedural safeguards have all been put into place to ensure the privacy of your personal information. We are committed to keeping your information confidential while offering a broad range of image-based products and services.

Your use of ProlabExpress.com® constitutes acceptance of the Privacy Policy. The most up-to-date version of the Privacy Policy will be available for your review on the web site.

Information Collection and Disclosure

Other than as set forth herein, we will not knowingly disclose your personal information to third parties without your written consent (which consent may be obtained electronically, such as by e-mail), unless we reasonably believe that the disclosure is essential to the conduct of ProlabExpress.com®'s business, including but not limited to where such disclosure is necessary to (1) comply with the law, (2) collect unpaid amounts due ProlabExpress.com®, its subsidiaries, parent or agents, (3) enable ProlabExpress.com® employees, its subsidiaries, parent or agents or consultants to provide service and to otherwise perform their duties,(4) comply with interchange functions, (5) obtain and provide credit reporting information, or (6) resolve customer disputes or inquiries. We do not provide your personal information to third parties for the purpose of telemarketing, e-mail, or direct mail solicitation. We do not retain your credit card number on file.

Limited Employee Access to Information

ProlabExpress.com® limits employee access to your personal information to only those employees with a business reason for knowing such information. We educate our employees about the importance of confidentiality through standard operating procedures and training. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

If you should have any questions about the use or sharing of your personal and financial information, please contact us at 1-888-537-1304 or write us at:

ProLab
ATTENTION: CONTROLLER
4317 Airwest Drive SE
Kentwood, MI 49412

CUSTOMER SERVICE HOURS

Monday – Friday
8:30am to 5:00pm