ProLab News

ProLab News

We are starting 2024 off with introducing our new shipping policies!

We have negotiated new shipping rates with our carriers and we are passing that savings onto you! You will see several adjustments with the shipping pricing when you checkout. And for the first time in a very long time, if you meet certain product size and quantity criteria, you can qualify for free shipping*!

There is no exact minimum or maximum order to qualify for free shipping due to the wide variety of products we offer, so you will have to see when you checkout what your shipping will be, but our most average orders should qualify!

For Digital Photographic Print orders, a new "Pack Prints Flat" option has been added. This option will only need to be selected once per order, but choosing this option will ensure all prints in the order will be packed flat. This will need to be selected for any 16x20 prints and larger to not be rolled whether it's to be shipped or picked up. This is to cover the extra materials and shipping.

* Not all products sizes and quantities will qualify for free shipping. Some oversized pieces and large quantity orders will still be charged with shipping due to the time and packaging needed to ship these types of orders.

What's the difference beween Standard, Expedited, and Express shipping options?

We offer 3 different tiers of shipping options depending on where your order is being shipped to and how quickly the carrier will take to get it to you. Shipping times of course is all at the discretion of our carriers and we try to give you ballpark estimates on when your order will arrive to you.

As a point of clarification, this does not mean picking a faster shipping option will make your order be produced faster. The shipping options only apply to the timing it takes your order from leaving our location to arriving at to the shipping address entered on the order.

Below are 3 maps that show you shipping times depending on what shipping option you choose. These do not fully represent the carrier nor the exact times for each shipping type as we choose the carrier at our discretion but just estimations on how many business days your order usually will take once it is shipped out from our location in Grand Rapids, MI. Weather and various other factors can shift shipping times to be longer.

Click on each image below to pull up a larger view of the map.

CUSTOMER SERVICE HOURS

Monday – Friday
8:30am to 5:00pm